- Client
- ACC Worldwide
- Sector
- Transport and logistics
- Outcome
- A faster system straight away, and an IT team with better visibility and more freedom to develop it
- What we do
- Database performance work, a stronger and more scalable SQL Server platform, and the groundwork for logging and monitoring
- Technology
- Microsoft SQL Server
The brief
The application worked, but users were waiting during routine tasks. ACC wanted that fixed. It also wanted the platform underneath strengthened, so its own IT team could keep building on it without hitting the same limits.
The aim was to improve the environment as a whole, not to chase individual symptoms.
How we worked with ACC’s team
We worked on the SQL Server environment supporting the application. The work covered database performance and the infrastructure behind the system, with the IT team’s own future development in mind throughout.
That last part matters as much as the speed. An outside specialist who leaves a system faster but harder for the in-house team to understand hasn’t really helped.
What the team was left with
A faster system. The improvement was noticeable from the first day, and staff said so.
A platform it can build on. A stronger, more scalable SQL Server environment, ready for the team’s next round of development.
Visibility. The updated environment made logging and monitoring possible, so the team can see how the system is performing and catch problems before users report them.
Independence. More flexibility to add features themselves, without a dependency on us to do it.
In their words
From people we support
CDE took our tired old access database and transformed it into a system that is at the heart of our business. Everything is integrated – from a client’s first phone call to invoicing once the job is done.
Related services
Get in touch
What’s the database doing?
Tell us what you’re seeing, whether it’s blocking, timeouts or a slow report, and what you’ve already looked at. We’ll come back with where we’d start and what it would cost.
